Andito lang ang mga sagot
Maya Cash In/Cash Out
Maya Cash In/Cash Out
Pay Bills
Buy Load
Send Money to Bank
Domestic Remittance
Maya Cash In/Cash Out
Pay Bills
Buy Load
Send Money to Bank
Domestic Remittance
₱100 ang minimum cash in amount at ₱50,000 ang maximum.
1.5% of the cash in amount is the fee to be applied when you go beyond the Php 15,000 monthly cash in threshold.
* Only upgraded Maya accounts may cash out money
Para sa complete list of billers, click here
Inirerekumenda na magbayad nang buo. Ilan sa mga biller ay hindi tumatanggap ng partial payment. Mangyaring alamin sa inyong biller.
Depende ito sa biller kung pahihintulutan. Mangyaring alamin sa inyong biller.
Ang biller convenience fee ay additional fee sa pagbayad ng iilang billers. Nakadepende ang fee sa kung anong biller ang babayaran.
Ang biller convenience fee ay nag-iiba depende sa bawat biller.
Ibigay ang bill statement na may detalye ng account number, account name, billing month, amount due, atbp.
Ibigay ang bayad sa bill*
* Biller convenience fee may apply
Yes, siguraduhin lang na tama at kumpleto ang kailangan na bill details para mabayaran ito.
Pwede ka magbayad in advance. Ilan sa mga billers ay hindi tumatanggap ng payment kapag nabayaran ito on the due date. Paalala, dapat magbayad at least 3 to 5 days in advance para ma-process ang payment.
May matatanggap ka na text message ng transaction details galing sa Maya Center. This confirmation will serve as the transaction receipt.
Ang pag-post ng transaksyon ay depende sa biller. Para masigurado ang tuloy-tuloy na serbisyo, ugaliing magbayad at least 3 to 5 days bago ang due date.
Hindi na mare-reverse ang transaction. Siguraduhing tama ang naibigay na account number sa iyong Maya Center agent.
Para sa karamihan ng gaming pins, walang service fee. Ang piling gaming pins ay merong service fee ayon sa discretion ng Maya Center Agent.
Hindi na ito maaring i-cancel kapag na-process na ng Maya Center agent ang pag-load sa beep™ card.
Tumawag sa hotline para i-report ang incident na ito:
Walang discount sa pag-load ng Senior Citizen or PWD Concessionary Card. Pwede lang magkaroon ng discount kapag ginamit itong pambayad sa rail stations, at hindi kapag bumibili ng beep™ load.
Maaari ka rin makabili ng Cignal Load, Cignal Play, Cignal Prepaid Kit, PLDT FamLoad at Cherry Prepaid.
Hindi na mare-reverse ang transaction. Siguraduhing tama ang naibigay na account number sa iyong Maya Center agent
Available ito sa lahat ng Maya Center locations nationwide.
* Available at select Maya Center locations only
** May matatanggap na text message ng transaction details galing sa Maya Center agent as proof of payment
Ang standard convenience fee sa pagbili ng beep™ load ay ₱5.00.
Tumawag sa beep™ Customer Service Hotline at (02) 8737 9600 at i-report ang incident for assistance. Puwede ka rin tumawag sa mga sumusunod na numero: Globe line: 0917-512-1319; Smart line: 0998-581-9675.
Kapag nag-tap ka ng iyong beep™ card sa beep™ Store Value Updater, makikita mo dito ang current balance ng iyong card at ang lahat ng pending beep™ load requests. Kung lumagpas ka na sa ₱10,000 limit, puwede mo ma-transfer ang natitirang amount sa susunod kapag nabawasan na ang iyong beep™ load balance.
Pwede mo ma-check ang balance ng iyong beep™ card sa pag-tap beep™ card sa mga beep™ readers sa rail stations o sa gamit ang beep™ app.
Ang service fee ay 2% ng amount na iyong ipapadala to a bank account.
₱50,000 ang maximum amount per transaction. Pwedeng mag-transact more than once per day kung hindi pa naabot ng agent ang kanyang sending limit for the day.
Kung ‘di ka pa registered, ibigay ang transaction details, customer details, at isang (1) primary valid ID. Kapag ikaw naman ay registered na, ibigay lamang ang transaction details at isang (1) primary valid ID. See list of accepted valid IDs here
Pwede kang magpadala sa lahat ng bangko o financial institution governed by BSP.
Para malaman kung nasaan may pinakamalapit na Maya Center agent sa’yo, click here.
Makatatanggap ka ng text notification sa iyong registered cellphone number tungkol sa iyong transaction. Pwede ring i-check ang iyong bank account o i-confirm sa account holder kung successful ang crediting.
Real time rin ang crediting ng amount sa destination bank account through InstaPay. Makipag-unayan sa padadalhan o sa destination bank kung mayroong delays in crediting.
Ang iyong personal data at iyong transaction ay ipoproseso ng Maya Philippines, Inc. at lahat ng mga authorized parties with confidentiality ayon sa applicable rules and regulations. For more details, please check ph.8948695.xyz/mayacenter/privacy-policy/
Para malaman ang pinakamalapit na Maya Center, click here.
Maya customers using the remittance service will only be charged when sending. Claiming of remittance is free of charge. Service fee will be as follows:
Free of charge ang iyong pag-claim ng pera sa Maya Center.
Para sa transactions na up to ₱5,000 per month, no need to present a valid ID, kailangan na lang mag-papicture sa agent.
Kung hihigit na sa ₱5,000 ang iyong monthly transactions, customers need to do a one-time registration and present one (1) valid ID. See here for the complete list of IDs:
|
Primary ID |
Secondary ID |
|
Passport |
Police Clearance |
|
Driver's License (PVC) |
Senior Citizen Card |
|
National Bureau of Investigation (NBI) Clearance |
PhilHealth ID (Digitized, PVC, Laminated with barcode) |
|
Alien Certification of Registration / Immigrant Certificate of Registration |
Voter's ID |
|
Unified Multi-Purpose ID (UMID) / Social Security System (SSS) Card |
TIN ID (Laminated) |
|
Professional Regulation Commission (PRC) ID |
Government Service Insurance System (GSIS) e-Card |
|
Government Office and GOCC ID, e.g. Armed forces of the Philippines (AFP ID), Home Development Mutual Fund (HDMF ID) / Pag-IBIG Loyalty Card™ |
Overseas Workers Welfare Administration (OWWA) ID / OFW e-Card |
|
Postal ID (Premium and Basic; issued 2015 onwards) |
School ID (issued within the current school year and signed by the principal or head of the school) |
|
Integrated Bar of the Philippines ID |
Company IDs issued by Private Entities or Institutions registered with or supervised or regulated either by the BSP, SEC, or IC |
|
PhilID and ePhilID |
Driver's License (Non-PVC) |
|
Barangay Certificate / Barangay Clearance / Barangay ID |
For Smart Padala transactions to be claimed anywhere (any Maya Center), tumawag sa hotline para makuha ang iyong Claim Reference Number.
For other concerns, please call (02) 8-845-7777, 15177 toll-free for SMART and TNT, o 1-800-10-845-7777 toll-free for PLDT domestic.
Success! May matatanggap ka at ang iyong padadalahan na text confirmation with the Claim Reference Number.
Note: Para sa transactions na up to ₱5,000 per month, no need to present a valid ID, kailangan na lang mag-papicture sa agent. Kung hihigit na sa ₱5,000 ang iyong monthly transactions, customers need to do a one-time registration and present one (1) valid ID. See list of IDs here.
Success! Siguraduhing tama at kumpleto ang na-claim na pera.
Valid ang remittance transaction for up to sixty (60) days only.
After sixty (60) days at hindi pa rin ito na-claim, makatatanggap ang sender ng SMS tungkol sa expired remittance. Tandaan, ang sender lang ang pwede mag-claim ng expired remittance. Pumunta lamang sa iyong napiling Maya Center para ma-process ang iyong request to refund the transaction. Tandaan, paid fees are non-refundable.
Ang receiver ng remittance lamang ang pwedeng mag-claim. Dapat nakatanggap ang receiver ng Claim Reference Number (Claim Ref. No: CAXXXXXXXXXXXX). Kailangan ding pareho ang customer details na ibinigay ni sender kay agent sa ibibigay na details ni receiver.
Paalala: I-share lang ang natanggap na Claim Reference Number sa Maya Center agent where you will claim.
Kung mayroong typographical error sa pangalan ng receiver, kailangan tumawag ng sender sa hotline para palitan ito. Ito ay mapapalitan within 1 business day.
Ito ang mga tatanggapin na errors na maaring palitan:
| Allowed | |
|---|---|
| General Guideline | Correction of clerical or typographycal error. (A clerical or typographical error refers to an obvious mistake committed in clerical work, either in writing, copying, transcribing, or typing an entry that is harmless and innocuous, such as a misspelled name). |
| Error Type | Example |
| Interchanged/Transposed Letters | Micheal instead of Michael |
| Missing Letter/Letter Omission | Ann instead of Anne; Autista instead of Bautista; Jon instead of John |
| Spacing | Maryanne instead of Mary Anne; Delacruz instead of Dela Cruz |
| Allophones or interchanged vowels (e and I, o and u) | Mechelle instead of Michelle |
| Spelling Variation | Aubree, Aubrey, Aubri; Ralf,Ralph, Ralphe |
| Abbreviation | Ma. Instead of Maria |
| Double Letters | Anna, Ana; Johny, Johnny; Villanueva, Vilanueva |
| Additional Letter/Letter Insertion | Garxcia instead of Garcia; Anne instead of Ann |
| Special characters (ñ, -, etc) | Nina instead of Niña; Nor ashia instead of Nor-ashia; Al hajj instead of Al-hajj |
| Similar sounding letters (s and z; c and k; f and p; v and b; i and y, j and h) | Liza instead of Lisa; Alvarez instead of Alvares; Katapang instead of Catapang; Pernandez instead of Fernandez; Balencia instead of Valencia; Ibañez instead of Ybañez; Hesus instead of Jesus |
| Silent letters | Agilar instead of Aguilar; Asuncion instead of Ascuncion |
| Suffix (Sr., Jr., I, II, III, IV, V, etc.) entered as part of Last Name instead of First Name | Full name: Angelo Perez, Jr. Last name entered: Perez Jr. instead of Perez First name entered: Angelo instead of Angelo Jr. |
| Interchanged First and Last Name during data entry | First Name entered: Dela Cruz instead of Juan Last Name entered: Juan instead of Dela Cruz |
| Not Allowed (Note: Maaring itong tanggapin gamit ang process ng pagpalit ng pangalan ng receiver. See below for more details.) |
|
| General Guideline | A change in the first and/or last name that may result in an explicit change in entity. |
| Error Type | Example |
| Total Name Change | Joseph to Mark; Garcia to Reyes |
| Single or Multiple Letter Change that may refer to a different entity | Maria to Marie; Maria to Mariel |
| Removal or inclusion of Suffix (Sr., Jr., I, II, III, IV, V, etc.) | Rolando instead of Rolando Jr.; Allan III instead of Allan |
Customer and transaction information will be processed with confidentiality and in conformity with applicable rules and regulations by the Maya Philippines, Inc. and all of its authorized parties. For more details, please check https://maya.ph/mayacenter/privacy-policy/
Para ma-claim ng iyong receiver ang pinadalang pera, mag register lamang ulit ang receiver gamit ang tamang cellphone number at customer details.
