5 Tips for Building a Positive Relationship with Your Credit Card Provider

Quick Answers

  • Why should I build a good relationship with my credit card provider?

It can lead to benefits like credit limit increases, waived fees, and better approval chances for future products.

  • How can I maintain a positive relationship?

Pay your bills on time, keep your credit utilization low, and avoid unnecessary late payments or disputes.

  • Does communication with the provider matter?

Yes. Inform them of major life or financial changes and negotiate when facing payment difficulties to maintain trust.

  • Can I use my card strategically to strengthen the relationship?

Regular but responsible use, coupled with prompt repayment, shows you’re a reliable borrower.

  • What’s the long-term benefit?

Stronger credit history, access to exclusive offers, and improved financial credibility.


Your relationship with your credit card provider doesn’t end once your credit card application is approved. Instead, it’s essential to maintain a long-term positive relationship with them, as this can lead to benefits and access to better financial products, such as higher credit limits and invitations to special offers. Additionally, positioning yourself as a responsible credit card holder can positively impact your credit standing, making it easier to get approved for loans, additional credit cards, and other financial products in the future.

Maintaining a good relationship with your credit card provider also allows you to continue earning rewards and enjoying additional savings without interruption. For instance, being able to keep your Landers Cashback Everywhere Credit Card active also enables you to keep earning up to 5% cashback at Landers, 2% on dining spends, and 1% on all other qualified transactions.* With these generous cashback offers that you can convert to Landers vouchers later on, you can reduce your grocery expenses and get more value out of each purchase.

Maya has made credit card application in the Philippines incredibly easy by allowing customers to complete the entire process via the Maya app. Once your application has been approved, you can access your card details immediately in the app for online purchases while waiting for your physical card to arrive.

Getting approved and receiving your card, however, is just the beginning of your relationship with your credit card provider. You can nurture this relationship and keep it positive by taking the following tips into consideration.

1. Pay Your Bills on Time

The best way to stay in your credit card provider’s good graces is to always pay your balance on time. This demonstrates financial responsibility and builds trust with your provider. Instead of paying just the minimum amount due each month, strive to pay your balance in full to free up your available credit for the next billing cycle. Timely payments also help you avoid hefty penalties, increased interest charges, and a negative impact on your credit score.

Remember, too, that cash advances come with higher interest rates compared to regular credit card purchases, making them a costly option. Use this feature only when necessary to avoid accumulating high-interest debt. Frequent cash advances can make it difficult to pay your bills on time, negatively impacting your relationship with your provider. If you must take a cash advance, prioritize repaying it as soon as possible to minimize interest charges.

To make payments easier, your Landers Cashback Everywhere Credit Card allows you to settle bills using your Maya Wallet funds. Just ensure your e-wallet has sufficient money to complete the payment.

2. Keep Your Credit Utilization Low

Frequently maxing out your credit limit signals to your provider that you may be financially overextended, which can raise concerns about your ability to repay. Ideally, you should keep your credit utilization at a reasonable level, around 30% of your limit. This helps ensure you’re not overspending and makes monthly payments more manageable for you.

Monitoring your credit limit is crucial, especially if you use your credit card for daily expenses. Landers Cashback Everywhere Credit Card holders can conveniently check their remaining credit limit and monitor transactions in real time via the Maya app, making this task easier.

3. Review Your Statements Regularly

Make it a habit to review your credit card statement as soon as it’s available. This will allow you not only to make timely payments but also to catch unauthorized charges or billing errors early. Addressing discrepancies promptly ensures they can be resolved before your payment is due. Landers Cashback Everywhere Credit Card holders can reach out to Maya’s 24/7 in-app help center for assistance, ensuring concerns are addressed promptly.

Additionally, reviewing your statements helps you track spending patterns, allowing you to adjust your budget or cut back on unnecessary expenses. This promotes responsible credit card usage, which enhances your standing with your provider.

4. Stay Updated on Policy Changes and Terms

Credit card providers occasionally update their terms, including interest rates, fees, and rewards structures. Staying informed about these changes ensures that you continue using your card optimally and avoid unexpected costs. Regularly check emails, notifications, or your provider’s website for updates. If you have questions or concerns about new terms, reaching out to your provider for clarification helps maintain a transparent and positive relationship.

5. Show Loyalty to Your Provider by Consistently Using Their Products and Services

As mentioned, building a long-term relationship with your credit card provider can lead to exclusive perks. Using your card consistently and responsibly can help demonstrate your loyalty to the financial institution, making you a valued customer. Aside from their credit card product, explore if your provider offers other financial products, such as high-yield savings accounts, time deposit accounts, personal loans, lines of credit, or investment products, and see if expanding your portfolio across this ecosystem suits your needs. Consolidating your banking activities with your provider may strengthen your relationship with them and open doors to better financial opportunities.

Building and maintaining a strong relationship with your credit card provider is essential, as they play a key role in your journey toward financial security. By following the tips above, you can foster a positive relationship with them while developing responsible financial habits that are sure to benefit your long-term financial well-being.

It’s everything and a bank. What more could you need?

For existing PayMaya users, update your app to Maya

Maya App Light Mode Maya App Dark Mode